Privacy Policy

It Effective Date: September 12, 2025

Maison Aristos respects your privacy. We never sell your information. For all inquiries regarding your data, please use our contact form.

1. Information We Collect

We collect information you provide directly to us, including:

  • Personal details such as your name, email address, phone number, and billing or shipping addresses.

  • Payment information required to process your purchase.

  • Communications, preferences, or inquiries submitted through our contact forms, email, or other channels.

  • Information related to commissions, collaborations, or professional partnerships.

We may also collect limited technical information automatically, such as your IP address, browser type, and device identifiers, solely to improve our website performance and security.

2. How We Use Your Information

Your information is used only for purposes aligned with our relationship, including:

  • Processing orders, payments, and deliveries.

  • Providing white-glove service, including logistics and installation.

  • Responding to inquiries and communications.

  • Maintaining client records for provenance and archival documentation of purchased pieces.

  • Improving our website, communications, and services.

  • Complying with legal, regulatory, or insurance requirements.

We do not sell, rent, or trade your personal information.

3. Sharing of Information

Maison Aristos shares personal information only with trusted third parties when necessary, such as:

  • Logistics partners and professional movers for insured white-glove delivery.

  • Payment processors to securely complete transactions.

  • Insurance providers to protect the shipment and delivery of your piece.

  • Legal or regulatory authorities, if required by law.

All partners are expected to maintain confidentiality and security standards consistent with our own.

4. Data Security

We take the protection of your information seriously. We implement industry-standard safeguards, including encryption, access controls, and secure storage methods, to protect against unauthorized access, alteration, or disclosure. While no system is infallible, Maison Aristos maintains rigorous measures to protect client data.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Archival information related to provenance and documentation of pieces may be retained permanently for client assurance and record-keeping.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us through our contact form. For clients in jurisdictions with additional data protection laws, such as the European Union, you may have further rights under the GDPR. Maison Aristos will honor all applicable legal rights.

7. Cookies and Website Tracking

Our website may use cookies or limited analytics tools to improve site performance, security, and user experience. These tools do not capture sensitive personal information and are used only for operational purposes.

8. Children’s Privacy

Maison Aristos does not knowingly collect personal information from individuals under the age of 18. Our products and services are intended for adult clients and businesses.

9. International Clients

For clients outside the United States, your information may be transferred and processed in the United States. By engaging with Maison Aristos, you consent to this transfer and understand that data protection laws may differ in your jurisdiction.

10. Changes to this Policy

Maison Aristos reserves the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting with the revised “Effective Date.” We encourage clients to review this policy periodically.